Frequently Asked Questions

Everything you need to know about your Shop Umbro experience.

How can I track my order?

Once your order ships, you will receive an email with a tracking number and a link to monitor your delivery progress in real-time.

What is your return policy for sportswear?

We offer a 30-day return policy on all unworn items with original tags attached. Please note that customized jerseys are final sale.

Do you offer international shipping?

Yes, Shop Umbro ships to over 50 countries worldwide. Shipping costs and delivery times vary based on your location and selected shipping method.

How do I know which size to order?

We provide a comprehensive size guide on every product page. If you are between sizes, we generally recommend sizing up for a more comfortable athletic fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.

Are your products authentic Umbro gear?

Absolutely. Shop Umbro is an authorized retailer, and all products are 100% authentic, sourced directly from official manufacturing facilities.